Privacy Policy

2. How We Use Your Information

We use the information we collect to provide, maintain, and improve FlyMyMall and to keep transactions safe.

• To create and manage your account and process transactions through escrow.
• To verify the authenticity and condition of items at our verification hub.
• To detect, prevent, and investigate fraud, abuse, and security incidents.
• To communicate with you about your account, orders, and service updates.
• To improve our products, including AI tools that help screen listings and detect risk.

3. How We Share Information

We do not sell your personal information. We share it only as needed to operate the service or as required by law.

• With buyers or sellers, the limited details needed to complete a transaction (such as shipping information).
• With service providers that process payments, ship items, host infrastructure, or provide analytics.
• With law enforcement or regulators when required by applicable law or to protect our users.
• In connection with a merger, acquisition, or sale of assets, subject to this Privacy Policy.

4. Data Retention

We retain personal information for as long as your account is active or as needed to provide the service, comply with legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we delete or anonymize it.

5. Security

We use technical and organizational measures designed to protect your information, including encryption in transit, access controls, and escrow safeguards. No method of transmission or storage is completely secure, but we work continuously to protect your data.

6. Your Rights and Choices

Depending on where you live, you may have rights to access, correct, delete, or export your personal information, and to object to or restrict certain processing.

• Update your account information at any time from your account settings.
• Request a copy or deletion of your data by contacting us.
• Opt out of marketing emails using the unsubscribe link in any message.

7. Cookies and Tracking

We use cookies and similar technologies to keep you signed in, remember your preferences, measure performance, and improve the platform. You can control cookies through your browser settings, though some features may not work without them.

8. International Transfers

FlyMyMall operates globally and delivers to 220+ countries. Your information may be processed in countries other than your own. Where required, we use appropriate safeguards to protect cross-border transfers.

9. Children's Privacy

FlyMyMall is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will update the date above and, where appropriate, notify you. Your continued use of FlyMyMall after changes take effect means you accept the updated policy.